{"id":64,"date":"2026-08-10T21:46:37","date_gmt":"2026-08-10T21:46:37","guid":{"rendered":"https:\/\/resolveonecollections.com\/?page_id=64"},"modified":"2026-08-11T18:55:25","modified_gmt":"2026-08-11T18:55:25","slug":"compliance-security","status":"publish","type":"page","link":"https:\/\/resolveonecollections.com\/es\/compliance-security\/","title":{"rendered":"Compliance &#038; Security"},"content":{"rendered":"<style>\nhtml,\nbody{\n  margin:0 !important;\n  padding:0 !important;\n  background:#020d17;\n}\n\n.wp-site-blocks,\n.wp-block-post-content,\n.entry-content,\nmain{\n  margin:0 !important;\n  padding:0 !important;\n  max-width:none !important;\n}\n\n.r1-security-page{\n  --red:#ef432f;\n  --orange:#ff633d;\n  --blue:#43a6ff;\n  --dark:#020d17;\n  --dark2:#041522;\n  --panel:#071b2a;\n  --panel2:#0a2031;\n  --border:#29445a;\n  --muted:#c9d3dc;\n  --muted2:#8799a8;\n\n  width:100%;\n  overflow-x:hidden;\n  background:#020d17;\n  color:#fff;\n  font-family:Arial,Helvetica,sans-serif;\n}\n\n.r1-security-page *{\n  box-sizing:border-box;\n}\n\n.r1-wrap{\n  width:min(1280px,calc(100% - 46px));\n  margin:0 auto;\n}\n\n\n\/* =====================================================\n   HEADER\n===================================================== *\/\n\n.r1-header{\n  width:100%;\n  background:#010a12;\n  border-bottom:1px solid #1b3042;\n}\n\n.r1-header-inner{\n  width:min(1380px,calc(100% - 44px));\n  min-height:82px;\n  margin:0 auto;\n  display:flex;\n  align-items:center;\n  justify-content:space-between;\n  gap:28px;\n}\n\n.r1-brand{\n  color:#fff;\n  text-decoration:none;\n  flex-shrink:0;\n}\n\n.r1-brand-main{\n  font-size:29px;\n  font-weight:900;\n  line-height:1;\n  letter-spacing:-1px;\n}\n\n.r1-brand-main span{\n  color:var(--red);\n}\n\n.r1-brand-sub{\n  margin-top:6px;\n  color:#e4e8ed;\n  font-size:8px;\n  letter-spacing:3.5px;\n}\n\n.r1-nav{\n  display:flex;\n  align-items:center;\n  justify-content:flex-end;\n  gap:26px;\n  flex-wrap:wrap;\n}\n\n.r1-nav a{\n  color:#fff;\n  text-decoration:none;\n  font-size:13px;\n  font-weight:800;\n  white-space:nowrap;\n  transition:.2s ease;\n}\n\n.r1-nav a:hover,\n.r1-nav a.active{\n  color:var(--red);\n}\n\n.r1-nav a.active{\n  padding:30px 0 26px;\n  border-bottom:2px solid var(--red);\n}\n\n\n\/* =====================================================\n   HERO\n===================================================== *\/\n\n.r1-hero{\n  background:\n    radial-gradient(circle at 78% 44%,rgba(0,128,255,.14),transparent 31%),\n    radial-gradient(circle at 85% 70%,rgba(239,67,47,.08),transparent 25%),\n    linear-gradient(115deg,#020b14,#041522 58%,#071826);\n  border-bottom:1px solid #1d3447;\n}\n\n.r1-hero-grid{\n  min-height:555px;\n  display:grid;\n  grid-template-columns:.90fr 1.10fr;\n  gap:48px;\n  align-items:center;\n}\n\n.r1-eyebrow{\n  margin-bottom:14px;\n  color:var(--red);\n  font-size:15px;\n  font-weight:900;\n  letter-spacing:2.5px;\n  text-transform:uppercase;\n}\n\n.r1-hero h1{\n  margin:0 0 18px;\n  max-width:650px;\n  font-size:clamp(45px,4.4vw,66px);\n  line-height:1.03;\n  letter-spacing:-2px;\n}\n\n.r1-hero h1 span{\n  color:var(--red);\n}\n\n.r1-hero p{\n  max-width:620px;\n  margin:0;\n  color:var(--muted);\n  font-size:15px;\n  line-height:1.75;\n}\n\n.r1-hero-image-wrap{\n  display:flex;\n  align-items:center;\n  justify-content:center;\n}\n\n.r1-hero-image{\n  width:100%;\n  max-width:650px;\n  height:auto;\n  display:block;\n  border-radius:14px;\n  border:1px solid #29445a;\n  box-shadow:0 26px 60px rgba(0,0,0,.45);\n}\n\n\n\/* =====================================================\n   GENERAL\n===================================================== *\/\n\n.r1-section{\n  padding:62px 0;\n}\n\n.r1-section-dark{\n  background:#03111c;\n  border-top:1px solid #18354b;\n  border-bottom:1px solid #18354b;\n}\n\n.r1-title{\n  display:flex;\n  align-items:center;\n  justify-content:center;\n  gap:18px;\n  margin-bottom:14px;\n}\n\n.r1-title::before,\n.r1-title::after{\n  content:\"\";\n  width:110px;\n  height:1px;\n  background:linear-gradient(90deg,transparent,var(--red));\n}\n\n.r1-title::after{\n  background:linear-gradient(90deg,var(--red),transparent);\n}\n\n.r1-title h2{\n  margin:0;\n  text-align:center;\n  font-size:31px;\n  text-transform:uppercase;\n}\n\n.r1-intro{\n  max-width:930px;\n  margin:0 auto 38px;\n  text-align:center;\n  color:var(--muted);\n  font-size:15px;\n  line-height:1.72;\n}\n\n\n\/* =====================================================\n   SECURITY PILLARS\n===================================================== *\/\n\n.r1-pillar-grid{\n  display:grid;\n  grid-template-columns:repeat(5,1fr);\n  gap:13px;\n}\n\n.r1-pillar{\n  min-height:205px;\n  padding:24px 20px;\n  background:linear-gradient(145deg,#091f30,#05131f);\n  border:1px solid var(--border);\n  border-radius:8px;\n}\n\n.r1-pillar-num{\n  width:40px;\n  height:40px;\n  margin-bottom:14px;\n  display:flex;\n  align-items:center;\n  justify-content:center;\n  border:1px solid var(--red);\n  border-radius:50%;\n  color:var(--red);\n  font-size:11px;\n  font-weight:900;\n}\n\n.r1-pillar h3{\n  margin:0 0 9px;\n  font-size:15px;\n}\n\n.r1-pillar p{\n  margin:0;\n  color:var(--muted);\n  font-size:12px;\n  line-height:1.6;\n}\n\n\n\/* =====================================================\n   REGULATION F\n===================================================== *\/\n\n.r1-reg-grid{\n  display:grid;\n  grid-template-columns:1fr 1fr;\n  gap:34px;\n  align-items:center;\n}\n\n.r1-reg-image img{\n  width:100%;\n  display:block;\n  border-radius:10px;\n  border:1px solid var(--border);\n}\n\n.r1-reg-copy h2{\n  margin:0 0 16px;\n  font-size:37px;\n  line-height:1.08;\n}\n\n.r1-reg-copy h2 span{\n  color:var(--red);\n}\n\n.r1-reg-copy p{\n  color:var(--muted);\n  font-size:14px;\n  line-height:1.72;\n}\n\n.r1-reg-list{\n  display:grid;\n  grid-template-columns:repeat(2,1fr);\n  gap:10px;\n  margin-top:21px;\n}\n\n.r1-reg-item{\n  padding:14px 14px;\n  background:#071827;\n  border-left:3px solid var(--red);\n  color:#dbe5ec;\n  font-size:12px;\n  line-height:1.5;\n}\n\n\n\/* =====================================================\n   SECURITY IS NOT AN ADD-ON\n===================================================== *\/\n\n.r1-not-addon{\n  padding:68px 0;\n  background:\n    radial-gradient(circle at 80% 40%,rgba(0,128,255,.08),transparent 30%),\n    #020d17;\n}\n\n.r1-not-addon-grid{\n  display:grid;\n  grid-template-columns:.85fr 1.15fr;\n  gap:38px;\n  align-items:start;\n}\n\n.r1-not-addon-copy{\n  padding:30px;\n  background:linear-gradient(145deg,#081c2b,#05131f);\n  border:1px solid #36566e;\n  border-radius:9px;\n}\n\n.r1-not-addon-copy h2{\n  margin:0 0 16px;\n  font-size:37px;\n  line-height:1.08;\n}\n\n.r1-not-addon-copy h2 span{\n  color:var(--red);\n}\n\n.r1-not-addon-copy p{\n  margin:0;\n  color:var(--muted);\n  font-size:14px;\n  line-height:1.75;\n}\n\n.r1-control-grid{\n  display:grid;\n  grid-template-columns:repeat(2,1fr);\n  gap:13px;\n}\n\n.r1-control{\n  min-height:145px;\n  padding:21px 18px;\n  background:#071827;\n  border:1px solid #36566e;\n  border-radius:8px;\n}\n\n.r1-control strong{\n  display:block;\n  margin-bottom:8px;\n  color:var(--red);\n  font-size:14px;\n}\n\n.r1-control span{\n  color:#d4e0e9;\n  font-size:11px;\n  line-height:1.6;\n}\n\n\n\/* =====================================================\n   PEOPLE & OPERATING ENVIRONMENT\n===================================================== *\/\n\n.r1-people-grid{\n  display:grid;\n  grid-template-columns:1fr 1fr;\n  gap:32px;\n}\n\n.r1-people-card{\n  padding:29px;\n  background:linear-gradient(145deg,#091f30,#05131f);\n  border:1px solid #36566e;\n  border-radius:9px;\n}\n\n.r1-people-card h3{\n  margin:0 0 17px;\n  font-size:22px;\n}\n\n.r1-check-list{\n  display:grid;\n  gap:12px;\n}\n\n.r1-check{\n  display:flex;\n  align-items:flex-start;\n  gap:11px;\n  color:#d9e3ea;\n  font-size:12px;\n  line-height:1.55;\n}\n\n.r1-check-mark{\n  width:23px;\n  height:23px;\n  flex:0 0 23px;\n  display:flex;\n  align-items:center;\n  justify-content:center;\n  background:var(--red);\n  border-radius:50%;\n  color:#fff;\n  font-size:13px;\n  font-weight:900;\n}\n\n\n\/* =====================================================\n   FRAMEWORKS\n===================================================== *\/\n\n.r1-framework-grid{\n  display:grid;\n  grid-template-columns:repeat(4,1fr);\n  gap:14px;\n}\n\n.r1-framework{\n  min-height:225px;\n  padding:25px 21px;\n  background:#071827;\n  border:1px solid #36566e;\n  border-radius:8px;\n}\n\n.r1-framework strong{\n  display:block;\n  margin-bottom:13px;\n  color:var(--red);\n  font-size:15px;\n}\n\n.r1-framework h3{\n  margin:0 0 10px;\n  font-size:17px;\n}\n\n.r1-framework p{\n  margin:0;\n  color:var(--muted);\n  font-size:11px;\n  line-height:1.65;\n}\n\n.r1-framework-note{\n  max-width:950px;\n  margin:25px auto 0;\n  color:var(--muted2);\n  text-align:center;\n  font-size:10px;\n  line-height:1.6;\n}\n\n\n\/* =====================================================\n   HOW WE PROTECT\n===================================================== *\/\n\n.r1-protect-grid{\n  display:grid;\n  grid-template-columns:repeat(3,1fr);\n  gap:13px;\n}\n\n.r1-protect-card{\n  min-height:185px;\n  padding:23px 20px;\n  background:#071827;\n  border:1px solid #36566e;\n  border-radius:8px;\n}\n\n.r1-protect-card strong{\n  display:block;\n  margin-bottom:10px;\n  color:var(--red);\n  font-size:14px;\n}\n\n.r1-protect-card p{\n  margin:0;\n  color:var(--muted);\n  font-size:11px;\n  line-height:1.65;\n}\n\n\n\/* =====================================================\n   CONTROLS TABLE\n===================================================== *\/\n\n.r1-table-wrap{\n  overflow-x:auto;\n  border:1px solid #29475c;\n  border-radius:8px;\n}\n\n.r1-table{\n  width:100%;\n  border-collapse:collapse;\n  min-width:900px;\n  background:#061725;\n}\n\n.r1-table th{\n  padding:14px 12px;\n  background:#091f30;\n  color:#fff;\n  font-size:11px;\n  text-transform:uppercase;\n  border-bottom:1px solid #29475c;\n}\n\n.r1-table td{\n  padding:13px 12px;\n  color:#d7e0e7;\n  font-size:11px;\n  text-align:center;\n  border-bottom:1px solid #1e394e;\n}\n\n.r1-table td:first-child,\n.r1-table th:first-child{\n  text-align:left;\n}\n\n.r1-table tr:last-child td{\n  border-bottom:none;\n}\n\n.r1-check-circle{\n  width:25px;\n  height:25px;\n  margin:0 auto;\n  display:flex;\n  align-items:center;\n  justify-content:center;\n  border-radius:50%;\n  background:#ef432f;\n  color:#fff;\n  font-size:15px;\n  font-weight:900;\n  box-shadow:0 2px 6px rgba(0,0,0,.25);\n}\n\n\n\/* =====================================================\n   TRUST\n===================================================== *\/\n\n.r1-trust{\n  padding:15px 0 58px;\n}\n\n.r1-trust-box{\n  padding:32px 35px;\n  background:\n    radial-gradient(circle at 85% 45%,rgba(239,67,47,.14),transparent 28%),\n    linear-gradient(135deg,#0a1b29,#110c0e);\n  border:1px solid #874234;\n  border-radius:8px;\n}\n\n.r1-trust-box h2{\n  margin:0 0 8px;\n  font-size:30px;\n}\n\n.r1-trust-box h2 span{\n  color:var(--red);\n}\n\n.r1-trust-box p{\n  margin:0;\n  color:var(--muted);\n  font-size:13px;\n  line-height:1.65;\n}\n\n\n\/* =====================================================\n   FOOTER\n===================================================== *\/\n\n.r1-footer{\n  padding:27px 0 18px;\n  background:#010811;\n  border-top:1px solid #193044;\n}\n\n.r1-footer-inner{\n  display:flex;\n  align-items:center;\n  justify-content:space-between;\n  gap:25px;\n}\n\n.r1-footer-links{\n  display:flex;\n  flex-wrap:wrap;\n  gap:18px;\n}\n\n.r1-footer-links a{\n  color:#d5dde4;\n  text-decoration:none;\n  font-size:10px;\n}\n\n.r1-copy{\n  margin-top:18px;\n  padding-top:13px;\n  border-top:1px solid #172838;\n  color:#8f9ba5;\n  text-align:center;\n  font-size:10px;\n}\n\n\n\/* =====================================================\n   RESPONSIVE\n===================================================== *\/\n\n@media(max-width:1180px){\n\n  .r1-header-inner{\n    flex-direction:column;\n    padding:16px 0;\n  }\n\n  .r1-nav{\n    justify-content:center;\n  }\n\n  .r1-nav a.active{\n    padding:8px 0;\n  }\n\n  .r1-hero-grid,\n  .r1-reg-grid,\n  .r1-not-addon-grid,\n  .r1-people-grid{\n    grid-template-columns:1fr;\n  }\n\n  .r1-pillar-grid{\n    grid-template-columns:repeat(3,1fr);\n  }\n\n  .r1-framework-grid{\n    grid-template-columns:repeat(2,1fr);\n  }\n\n  .r1-protect-grid{\n    grid-template-columns:repeat(2,1fr);\n  }\n}\n\n@media(max-width:700px){\n\n  .r1-wrap{\n    width:calc(100% - 28px);\n  }\n\n  .r1-nav a{\n    font-size:11px;\n  }\n\n  .r1-pillar-grid,\n  .r1-control-grid,\n  .r1-reg-list,\n  .r1-framework-grid,\n  .r1-protect-grid{\n    grid-template-columns:1fr;\n  }\n\n  .r1-hero h1{\n    font-size:42px;\n  }\n}\n<\/style>\n\n\n<div class=\"r1-security-page\">\n\n\n<header class=\"r1-header\">\n\n  <div class=\"r1-header-inner\">\n\n    <a href=\"\/es\/\" class=\"r1-brand\">\n\n      <div class=\"r1-brand-main\">\n        RESOLVE<span>ONE<\/span>\n      <\/div>\n\n      <div class=\"r1-brand-sub\">\n        COLLECTION SERVICES\n      <\/div>\n\n    <\/a>\n\n\n    <nav class=\"r1-nav\">\n\n      <a href=\"\/es\/\">HOME<\/a>\n\n      <a href=\"\/es\/about-us\/\">ABOUT<\/a>\n\n      <a href=\"\/es\/what-we-do\/\">WHAT WE DO<\/a>\n\n      <a href=\"\/es\/innovation-technology\/\">\n        INNOVATION &amp; TECHNOLOGY\n      <\/a>\n\n      <a class=\"active\" href=\"\/es\/compliance-security\/\">\n        COMPLIANCE &amp; SECURITY\n      <\/a>\n\n      <a href=\"\/es\/privacy-policy\/\">\n        PRIVACY &amp; PROTECTIONS\n      <\/a>\n\n      <a href=\"\/es\/contact\/\">\n        CONTACT\n      <\/a>\n\n    <\/nav>\n\n  <\/div>\n\n<\/header>\n\n\n<section class=\"r1-hero\">\n\n  <div class=\"r1-wrap r1-hero-grid\">\n\n    <div>\n\n      <div class=\"r1-eyebrow\">\n        COMPLIANCE &amp; SECURITY\n      <\/div>\n\n      <h1>\n        Protecting Consumers.\n        Protecting Clients.\n        <span>Protecting Data.<\/span>\n      <\/h1>\n\n      <p>\n        ResolveOne is being built around a compliance-first and\n        security-focused approach to receivables management. Our goal\n        is to support professional consumer engagement while protecting\n        sensitive information through documented controls, responsible\n        technology and appropriate oversight.\n      <\/p>\n\n    <\/div>\n\n\n    <div class=\"r1-hero-image-wrap\">\n\n      <img decoding=\"async\"\n        class=\"r1-hero-image\"\n        src=\"https:\/\/resolveonecollections.com\/wp-content\/uploads\/2026\/08\/ChatGPT-Image-Aug-10-2026-06_08_05-PM-7.png\"\n        alt=\"ResolveOne security and data protection\"\n      >\n\n    <\/div>\n\n  <\/div>\n\n<\/section>\n\n\n<section class=\"r1-section\">\n\n  <div class=\"r1-wrap\">\n\n    <div class=\"r1-title\">\n      <h2>Compliance &amp; Security By Design<\/h2>\n    <\/div>\n\n    <p class=\"r1-intro\">\n      Strong compliance and information security depend on people,\n      processes, technology and consistent oversight working together.\n    <\/p>\n\n\n    <div class=\"r1-pillar-grid\">\n\n      <div class=\"r1-pillar\">\n        <div class=\"r1-pillar-num\">01<\/div>\n        <h3>Consumer Protection<\/h3>\n        <p>\n          Communication practices designed around applicable requirements,\n          respectful treatment and documented procedures.\n        <\/p>\n      <\/div>\n\n      <div class=\"r1-pillar\">\n        <div class=\"r1-pillar-num\">02<\/div>\n        <h3>Data Protection<\/h3>\n        <p>\n          Security-focused safeguards designed to protect sensitive\n          information throughout its lifecycle.\n        <\/p>\n      <\/div>\n\n      <div class=\"r1-pillar\">\n        <div class=\"r1-pillar-num\">03<\/div>\n        <h3>Controlled Access<\/h3>\n        <p>\n          Access to systems and information can be limited based on\n          job responsibility and legitimate business need.\n        <\/p>\n      <\/div>\n\n      <div class=\"r1-pillar\">\n        <div class=\"r1-pillar-num\">04<\/div>\n        <h3>Monitoring &amp; Oversight<\/h3>\n        <p>\n          Operational monitoring and documented records can support\n          accountability, quality and response.\n        <\/p>\n      <\/div>\n\n      <div class=\"r1-pillar\">\n        <div class=\"r1-pillar-num\">05<\/div>\n        <h3>Business Continuity<\/h3>\n        <p>\n          Backup, recovery and continuity planning can support resilience\n          and availability of important systems and information.\n        <\/p>\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n\n<\/section>\n\n\n<section class=\"r1-section r1-section-dark\">\n\n  <div class=\"r1-wrap r1-reg-grid\">\n\n    <div class=\"r1-reg-image\">\n\n      <img decoding=\"async\"\n        src=\"https:\/\/resolveonecollections.com\/wp-content\/uploads\/2026\/08\/ChatGPT-Image-Aug-10-2026-06_38_20-PM.png\"\n        alt=\"ResolveOne compliance workflow\"\n      >\n\n    <\/div>\n\n\n    <div class=\"r1-reg-copy\">\n\n      <div class=\"r1-eyebrow\">\n        REGULATION F AWARENESS\n      <\/div>\n\n      <h2>\n        Keeping Pace With\n        <span>Compliance Changes.<\/span>\n      <\/h2>\n\n      <p>\n        ResolveOne&#8217;s compliance approach is designed around applicable\n        federal and state collection requirements, including areas addressed\n        by the FDCPA and Regulation F where relevant to a particular program.\n      <\/p>\n\n\n      <div class=\"r1-reg-list\">\n\n        <div class=\"r1-reg-item\">Call-Frequency Controls<\/div>\n        <div class=\"r1-reg-item\">Time-of-Day Restrictions<\/div>\n        <div class=\"r1-reg-item\">Communication Preferences<\/div>\n        <div class=\"r1-reg-item\">Validation &amp; Dispute Workflows<\/div>\n        <div class=\"r1-reg-item\">Electronic Communications<\/div>\n        <div class=\"r1-reg-item\">Recordkeeping &amp; Audit Trails<\/div>\n\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n\n<\/section>\n\n\n<section class=\"r1-not-addon\">\n\n  <div class=\"r1-wrap\">\n\n    <div class=\"r1-title\">\n      <h2>Security Is Not an Add-On<\/h2>\n    <\/div>\n\n    <p class=\"r1-intro\">\n      Sensitive consumer and client information deserves layered protection.\n      ResolveOne&#8217;s security-focused operating model is designed around\n      physical, technical and procedural safeguards.\n    <\/p>\n\n\n    <div class=\"r1-not-addon-grid\">\n\n\n      <div class=\"r1-not-addon-copy\">\n\n        <div class=\"r1-eyebrow\">\n          LAYERED SECURITY\n        <\/div>\n\n        <h2>\n          Security and Compliance Are\n          <span>Built Into the Process.<\/span>\n        <\/h2>\n\n        <p>\n          From user access and workstation security to private connectivity,\n          monitoring, backups and information handling, our approach is designed\n          to reduce unnecessary exposure and support responsible management\n          of sensitive information.\n        <\/p>\n\n      <\/div>\n\n\n      <div class=\"r1-control-grid\">\n\n        <div class=\"r1-control\">\n          <strong>Private &amp; Secure Connectivity<\/strong>\n          <span>\n            Controlled private network and secure remote-access methods can\n            help protect connections to sensitive systems and information.\n          <\/span>\n        <\/div>\n\n        <div class=\"r1-control\">\n          <strong>Multi-Factor Authentication<\/strong>\n          <span>\n            Additional verification can strengthen access to systems,\n            applications and remote connectivity.\n          <\/span>\n        <\/div>\n\n        <div class=\"r1-control\">\n          <strong>Encrypted Workstations<\/strong>\n          <span>\n            Device encryption and managed workstation controls can help protect\n            information stored on authorized business devices.\n          <\/span>\n        <\/div>\n\n        <div class=\"r1-control\">\n          <strong>Role-Based \/ Need-to-View Access<\/strong>\n          <span>\n            Sensitive information can be restricted based on assigned\n            responsibilities and legitimate business need.\n          <\/span>\n        <\/div>\n\n        <div class=\"r1-control\">\n          <strong>Firewall &amp; Network Controls<\/strong>\n          <span>\n            Managed network controls can help reduce unauthorized access\n            and support a layered security model.\n          <\/span>\n        <\/div>\n\n        <div class=\"r1-control\">\n          <strong>Session &amp; Password Controls<\/strong>\n          <span>\n            Strong authentication, protected sessions and automatic locking\n            can help reduce unauthorized workstation access.\n          <\/span>\n        <\/div>\n\n        <div class=\"r1-control\">\n          <strong>Monitoring &amp; Logging<\/strong>\n          <span>\n            Security and operational activity can be monitored and recorded\n            to support oversight and incident response.\n          <\/span>\n        <\/div>\n\n        <div class=\"r1-control\">\n          <strong>Backups &amp; Business Continuity<\/strong>\n          <span>\n            Backup, continuity and recovery processes can support resilience\n            and availability of important information.\n          <\/span>\n        <\/div>\n\n        <div class=\"r1-control\">\n          <strong>Secure Information Transfer<\/strong>\n          <span>\n            Protected methods can be used when transmitting sensitive\n            client or consumer information.\n          <\/span>\n        <\/div>\n\n        <div class=\"r1-control\">\n          <strong>Secure Media Disposal<\/strong>\n          <span>\n            Retired storage media can be disposed of through controlled\n            destruction processes designed to prevent data recovery.\n          <\/span>\n        <\/div>\n\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n\n<\/section>\n\n\n<section class=\"r1-section r1-section-dark\">\n\n  <div class=\"r1-wrap\">\n\n    <div class=\"r1-title\">\n      <h2>Our People &amp; Operating Environment<\/h2>\n    <\/div>\n\n    <p class=\"r1-intro\">\n      Information security depends on more than software. Employee practices,\n      access controls, training and documented procedures are also important\n      parts of a strong security environment.\n    <\/p>\n\n\n    <div class=\"r1-people-grid\">\n\n      <div class=\"r1-people-card\">\n\n        <h3>People &amp; Access Controls<\/h3>\n\n        <div class=\"r1-check-list\">\n\n          <div class=\"r1-check\">\n            <div class=\"r1-check-mark\">\u2713<\/div>\n            <div>Controlled access to systems and sensitive information.<\/div>\n          <\/div>\n\n          <div class=\"r1-check\">\n            <div class=\"r1-check-mark\">\u2713<\/div>\n            <div>Employee screening and background checks where appropriate.<\/div>\n          <\/div>\n\n          <div class=\"r1-check\">\n            <div class=\"r1-check-mark\">\u2713<\/div>\n            <div>Confidentiality, privacy and security obligations for staff.<\/div>\n          <\/div>\n\n          <div class=\"r1-check\">\n            <div class=\"r1-check-mark\">\u2713<\/div>\n            <div>Access based on assigned responsibilities and business need.<\/div>\n          <\/div>\n\n          <div class=\"r1-check\">\n            <div class=\"r1-check-mark\">\u2713<\/div>\n            <div>Security-awareness and information-handling training.<\/div>\n          <\/div>\n\n        <\/div>\n\n      <\/div>\n\n\n      <div class=\"r1-people-card\">\n\n        <h3>Workstation &amp; Operational Controls<\/h3>\n\n        <div class=\"r1-check-list\">\n\n          <div class=\"r1-check\">\n            <div class=\"r1-check-mark\">\u2713<\/div>\n            <div>Managed workstation access and automatic session locking.<\/div>\n          <\/div>\n\n          <div class=\"r1-check\">\n            <div class=\"r1-check-mark\">\u2713<\/div>\n            <div>Encryption and endpoint protection where appropriate.<\/div>\n          <\/div>\n\n          <div class=\"r1-check\">\n            <div class=\"r1-check-mark\">\u2713<\/div>\n            <div>Multi-factor authentication for sensitive systems and connectivity.<\/div>\n          <\/div>\n\n          <div class=\"r1-check\">\n            <div class=\"r1-check-mark\">\u2713<\/div>\n            <div>Monitoring, logging and documented access activity.<\/div>\n          <\/div>\n\n          <div class=\"r1-check\">\n            <div class=\"r1-check-mark\">\u2713<\/div>\n            <div>Controlled disposal of retired storage media and devices.<\/div>\n          <\/div>\n\n        <\/div>\n\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n\n<\/section>\n\n\n<section class=\"r1-section\">\n\n  <div class=\"r1-wrap\">\n\n    <div class=\"r1-title\">\n      <h2>Security Frameworks &amp; Standards<\/h2>\n    <\/div>\n\n    <p class=\"r1-intro\">\n      ResolveOne can design its security program around recognized\n      cybersecurity, privacy and information-protection principles applicable\n      to the services and information involved in each client program.\n    <\/p>\n\n\n    <div class=\"r1-framework-grid\">\n\n      <div class=\"r1-framework\">\n        <strong>01<\/strong>\n        <h3>NIST Cybersecurity Framework<\/h3>\n        <p>\n          A recognized cybersecurity risk-management framework covering\n          governance, identification, protection, detection, response\n          and recovery.\n        <\/p>\n      <\/div>\n\n      <div class=\"r1-framework\">\n        <strong>02<\/strong>\n        <h3>PCI DSS<\/h3>\n        <p>\n          Payment-card security requirements relevant where cardholder\n          data is handled within the applicable environment and scope.\n        <\/p>\n      <\/div>\n\n      <div class=\"r1-framework\">\n        <strong>03<\/strong>\n        <h3>FTC Safeguards Rule<\/h3>\n        <p>\n          Security principles relevant to covered financial institutions\n          and customer information where the Rule applies.\n        <\/p>\n      <\/div>\n\n      <div class=\"r1-framework\">\n        <strong>04<\/strong>\n        <h3>HIPAA \/ HITECH<\/h3>\n        <p>\n          Administrative, physical and technical safeguards may apply\n          where protected health information is actually within scope.\n        <\/p>\n      <\/div>\n\n    <\/div>\n\n\n    <div class=\"r1-framework-note\">\n      References to frameworks or standards describe relevant security\n      principles and potential program requirements. They do not represent\n      a certification or attestation held by ResolveOne unless specifically\n      stated and independently verified.\n    <\/div>\n\n  <\/div>\n\n<\/section>\n\n\n<section class=\"r1-section r1-section-dark\">\n\n  <div class=\"r1-wrap\">\n\n    <div class=\"r1-title\">\n      <h2>How We Protect Information<\/h2>\n    <\/div>\n\n    <p class=\"r1-intro\">\n      A layered security model can reduce risk by combining multiple\n      technical and operational safeguards rather than relying on any\n      single control.\n    <\/p>\n\n\n    <div class=\"r1-protect-grid\">\n\n      <div class=\"r1-protect-card\">\n        <strong>Authentication<\/strong>\n        <p>\n          Strong authentication and multi-factor verification can help\n          reduce unauthorized access.\n        <\/p>\n      <\/div>\n\n      <div class=\"r1-protect-card\">\n        <strong>Encryption<\/strong>\n        <p>\n          Encryption can support protection of information during storage\n          and transmission where appropriate.\n        <\/p>\n      <\/div>\n\n      <div class=\"r1-protect-card\">\n        <strong>Private Connectivity<\/strong>\n        <p>\n          Secure remote-access and private network controls can help protect\n          sensitive system connections.\n        <\/p>\n      <\/div>\n\n      <div class=\"r1-protect-card\">\n        <strong>Monitoring<\/strong>\n        <p>\n          Security and system activity can be monitored to support\n          visibility, investigation and response.\n        <\/p>\n      <\/div>\n\n      <div class=\"r1-protect-card\">\n        <strong>Backups &amp; Recovery<\/strong>\n        <p>\n          Backup and recovery procedures can support business continuity\n          and information availability.\n        <\/p>\n      <\/div>\n\n      <div class=\"r1-protect-card\">\n        <strong>Access Governance<\/strong>\n        <p>\n          Access can be limited to authorized users based on role,\n          responsibility and legitimate business need.\n        <\/p>\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n\n<\/section>\n\n\n<section class=\"r1-section\">\n\n  <div class=\"r1-wrap\">\n\n    <div class=\"r1-title\">\n      <h2>Compliance Controls &amp; Framework<\/h2>\n    <\/div>\n\n    <p class=\"r1-intro\">\n      Compliance and security can be supported through a combination\n      of documented policies, technology, employee training, quality\n      assurance and operational oversight.\n    <\/p>\n\n\n    <div class=\"r1-table-wrap\">\n\n      <table class=\"r1-table\">\n\n        <thead>\n          <tr>\n            <th>Control Area<\/th>\n            <th>FDCPA<\/th>\n            <th>Regulation F<\/th>\n            <th>Policies<\/th>\n            <th>Technology<\/th>\n            <th>Training<\/th>\n            <th>QA<\/th>\n          <\/tr>\n        <\/thead>\n\n\n        <tbody>\n\n          <tr>\n            <td>Call-Frequency Controls<\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n          <\/tr>\n\n          <tr>\n            <td>Time-of-Day Restrictions<\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n          <\/tr>\n\n          <tr>\n            <td>Consumer Preferences &amp; Opt-Outs<\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n          <\/tr>\n\n          <tr>\n            <td>Validation &amp; Disputes<\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n          <\/tr>\n\n          <tr>\n            <td>Information Security<\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n          <\/tr>\n\n          <tr>\n            <td>Recordkeeping &amp; Audit Trails<\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n            <td><div class=\"r1-check-circle\">\u2713<\/div><\/td>\n          <\/tr>\n\n        <\/tbody>\n\n      <\/table>\n\n    <\/div>\n\n  <\/div>\n\n<\/section>\n\n\n<section class=\"r1-trust\">\n\n  <div class=\"r1-wrap\">\n\n    <div class=\"r1-trust-box\">\n\n      <h2>\n        Security Is a Process.\n        <span>Not a Checkbox.<\/span>\n      <\/h2>\n\n      <p>\n        ResolveOne&#8217;s goal is to build security, privacy, compliance and\n        responsible information handling into the way accounts, systems\n        and client programs are managed.\n      <\/p>\n\n    <\/div>\n\n  <\/div>\n\n<\/section>\n\n\n<footer class=\"r1-footer\">\n\n  <div class=\"r1-wrap\">\n\n    <div class=\"r1-footer-inner\">\n\n      <a href=\"\/es\/\" class=\"r1-brand\">\n\n        <div class=\"r1-brand-main\">\n          RESOLVE<span>ONE<\/span>\n        <\/div>\n\n        <div class=\"r1-brand-sub\">\n          COLLECTION SERVICES\n        <\/div>\n\n      <\/a>\n\n\n      <div class=\"r1-footer-links\">\n\n        <a href=\"\/es\/\">Home<\/a>\n        <a href=\"\/es\/about-us\/\">About Us<\/a>\n        <a href=\"\/es\/what-we-do\/\">What We Do<\/a>\n        <a href=\"\/es\/innovation-technology\/\">Innovation &amp; 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